Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Starlene Consulting ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and others who access or use our website and services.

2. Description of Services

Starlene Consulting provides AI consulting services, including but not limited to:

• AI strategy development and implementation
• Data analytics and business intelligence consulting
• Digital transformation advisory services
• Technology assessment and roadmap planning
• Training and knowledge transfer programs

3. Client Responsibilities

As a client of our services, you agree to:

• Provide accurate and complete information necessary for us to perform our services
• Respond to our requests for information in a timely manner
• Ensure that designated personnel are available for consultations and meetings
• Comply with all applicable laws and regulations
• Pay all fees as agreed upon in your service agreement

4. Intellectual Property

Our Intellectual Property: All content, features, and functionality of our website, including but not limited to text, graphics, logos, and software, are owned by Starlene Consulting and are protected by intellectual property laws.

Deliverables: Unless otherwise specified in a separate agreement, upon full payment, clients receive a license to use deliverables created specifically for them. We retain ownership of our proprietary methodologies, frameworks, and pre-existing materials.

Client Materials: You retain all rights to any materials, data, or information you provide to us for the purpose of delivering our services.

5. Confidentiality

We understand that our consulting engagements may involve access to confidential information. We agree to:

• Maintain the confidentiality of all non-public information shared with us
• Use confidential information only for the purpose of providing our services
• Not disclose confidential information to third parties without your consent
• Return or destroy confidential materials upon request or completion of services

6. Fees and Payment

Fees for our services will be set forth in a separate service agreement or statement of work. Unless otherwise specified:

• Payment terms are net 30 days from invoice date
• Late payments may be subject to interest charges
• All fees are exclusive of applicable taxes
• Travel and out-of-pocket expenses will be billed separately if applicable

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our services are provided "as is" without warranties of any kind
• We shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the fees paid for the specific services giving rise to the claim
• We do not guarantee specific business outcomes or results

8. Indemnification

You agree to indemnify and hold harmless Starlene Consulting, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content or data you provide to us.

9. Termination

Either party may terminate a consulting engagement with written notice as specified in the applicable service agreement. Upon termination:

• Client shall pay for all services rendered up to the termination date
• We will deliver all completed work product
• Both parties shall return or destroy confidential information
• Provisions regarding confidentiality and limitation of liability shall survive termination

10. Dispute Resolution

Any disputes arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation is unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the State of Delaware, and the decision of the arbitrator shall be final and binding.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.